#27 Returns & Refunds Policy

Please be aware that we do not have to give a refund if you change your mind about a purchase — so please choose carefully.

However, if the item is in perfect condition and you are happy to cover postage costs, then please get in contact and we can discuss a refund.

If the product you have bought is faulty then, of course, we will provide a remedy as required by the Consumer Guarantees Act.

Consumer Protection helpline:
0508 426 678 (0508 4 CONSUMER)
www.consumerprotection.govt.nz

CONTACT US